1Send us a request
Email [email protected] from the email address on your Sokii account, with the subject "Delete my account". We'll confirm it's you and reply when it's done.
Send your request to:
[email protected]2What gets deleted
- Your account details: name, email address and profile picture.
- Your stories, characters, scripts, and the images, voices and videos made for you.
- Photos you uploaded.
- Your notification settings and app usage linked to your account.
3How long it takes
We delete or anonymise your data within 30 days of your request. We may keep a small amount of information for longer where the law requires it, such as purchase records for tax, or to prevent fraud and abuse. Backups are cleared on their normal cycle.
Anything you shared or exported before deleting may still exist with the people or places you shared it with.
4More about your data
See our Privacy Policy for everything we collect and the other choices you have.